Delivery and Returns

Delivery Options

James Samson offers a range of delivery options to suit your needs. All deliveries require a signature.

Delivery Service Availability Area Charges Delivered
Standard 24/7 Mainland UK FREE 3-5 working days
48 Hour Monday to Friday on all orders placed before 3pm
(Orders placed after this time will be dispatched within two working days).
Mainland UK £4.50 2-3 working days
Next Day Monday to Friday on all orders placed before 3pm
(Orders placed after this time will be dispatched within two working days).
Mainland UK £7.00 1 working day
Standard International 24/7 Global £15.00 10-15 working days

We deliver globally and regularly dispatch to counties including:
France, Germany, India, Ireland, Italy, Monaco, Poland, Spain, United States, and many more.

Should you wish to order from us and do not see your country listed at checkout, please email us for a postage quote.

For customers outside the EU, your order may be subject to a customs delays. Please contact us if you have not received your order within 10 working days.



Returns and Cancellations

We want you to love our products as much as we do but, if you don't, then you can return them back to us within 14 days of purchase.

To return unsuitable purchase(s) free of charge, please email us. On receipt of items, we will pay any refund(s) due. We regret that we cannot be held responsible for non-delivery of returned goods.

If you wish to cancel an order placed with James Samson, please return the confirmation email to us, stating your wish to cancel the order.

If your order has already been dispatched, the item will have full return instructions in the parcel. Please be aware that for reasons of hygiene, certain items are non-returnable.

Return of any items will be subject to James Samson standard terms and conditions.